FAQ

Can I edit the items in my order?

Sorry, we also cannot edit the items once the order has been placed.

So please double check your cart before proceeding to checkout.

Can you ship internationally?

We don’t offer the international shipping. Only available in Philippines.

How can I pay?

We offer 3 types payment options for your convenience. You can choose your preferred method

  • Direct Bank Transfer: only BDO for now.
  • Cash On Delivery: We offer COD for most of the Philippines except for some non-deliverable areas.
  • Credit card through PayPal

Can I change my payment method?

Sorry, you cannot change the payment method halfway once it is selected.

But you can cancel your previous order and make new order with the preferred payment method.

How much is the shipping fee?

Your shipping fee will be depend on your delivery address

Metro Manila: 50 pesos
Rizal, Cavite : 100 pesos
Other provinces: 180 pesos

Also we offer free shipping over 1,000 pesos

When can I expect my items to arrive?

Metro Manila: It will take 2~4 business days

Other province: It will take 3~7 business days

We’re doing our best to ship your product as soon as possible!

Can I get the items on the same day as the order?

Yes you can. In this case, you can get your item via GRAB delivery or LALA MOVE. (Only in Metro Manila, Only in business days)

But the shipping fee should be paid by the customer regardless of the purchase amount.

And customers are required to pay the goods in full by credit card or account transfer before shipping.

If you want to use this method, please let us know in advance.

How can I track my order?

We send the tracking number of your order in your email.

It takes 1~2 days to get the tracking number from the shipping company after we ship your goods

What is the point?

Point is the reward for your purchase and review.

You can use point like money.

How can I get the point?

You can get the point when you purchase item and leave a review on our website.

How many point can I get?

Purchase : You can get 1 point per 50 pesos
Review : You can get 15 points
Photo review : You can get 20 points

When can I use my point?

You can use your point like cash when you’ve earned more than 100 points.

KDRESSER PH